Shipping policy

1. Shipping and Delivery Options

Domestic Shipping:

Standard shipping 5-7days

2. Processing Time

Orders are processed within 2 business days excluding weekends and public holidays. Once the item has been delivered to the carrier, a tracking number will be provided.

3. Cancellations 

After an order is submitted, processing begins, and the order cannot be canceled after 24hrs.

4. Returns 

Returns will be accepted within 14days from the original purchase date. Only unopened packages can be returned.

5. Delayed Orders

In case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. 

6. Damaged Orders

LanaBodyCare is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, please reach out. customerservice@lanabodycare.com

7.  Contact

For questions about this shipping policy, contact: customerservice@lanabodycare.com